Every once in a while, we lose it. It's not a good thing because once the beast is released, there are usually irreversible repercussions. Although we know this, it's not an easy thing to control. I am referring to anger.
The other day, someone on the phone made me really angry. He wanted me to help him with something, which admittedly I haven't been able to look into for him. Never mind that I was doing two person's job, never mind that we were going through a very turbulent time at work. He started being really angry on the phone which made me even angrier. And did he say he needed my help?? You gotta be kidding...
I controlled myself until the part where he said, 'I want an answer by tomorrow night.' I lost it then. I told him I'll do my best, and then without waiting for his answer, I BANGED the phone down in a fit of rage.
Time stopped for a split second. Everyone in the office stopped what they were doing. It was a very unexpected reaction coming from me. Luckily they casually brushed it off - although they were quite surprised to learn that a mouse can sometimes roar too.
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